PromiseContact

Privacy Policy

Last updated: October 15th 2026

We collect only the data we need to verify you through your employer, lend to you responsibly and collect repayments through payroll. We never sell your data and never access your phone contacts, photos or call logs. This policy follows the Nigeria Data Protection Act 2023 (NDPA). Cadnetwork Limited is the data controller.

1. What we collect

1. What we collect
DataExamplesWhere it comes from
IdentityFull name, staff ID, job titleYou and your employer
ContactWork email, phone numberYou and your employer
Employment and payEmployer, net monthly salary, employment statusYour employer
Bank detailsAccount number, bank, verified account nameYou, checked through Paystack
Loan and wallet recordsApplications, loans, repayments, withdrawalsOur platform
SecurityPIN (stored encrypted, never visible to staff), login times, device and IP addressOur platform
SupportMessages, complaints, call notesYou

We do not collect your BVN, phone contacts, photos, SMS or location.

2. Why we use it, and our legal basis

2. Why we use it, and our legal basis
PurposeLegal basis under the NDPA
Verify you are a staff member and protect you from impersonationContract; legitimate interest in preventing fraud
Assess and approve loans within the 35% affordability limitContract
Disburse loans and process withdrawalsContract
Share repayment schedules with your employer and record paymentsContract (your payroll deduction authority)
Send reminders and service messagesContract
Report to credit bureaus and regulatorsLegal obligation
Anti-money-laundering checksLegal obligation
Product updates and offersYour consent, which you can withdraw at any time

3. Who we share it with

  • Your employer: your loan amount, instalments and repayment status only, so they can run payroll deductions. They never see your wallet activity.
  • Bobble Microfinance Bank: the licensed bank that funds and books your loan.
  • Paystack: to pay out loans, verify bank account names and process withdrawals.
  • Credit bureaus: licensed bureaus, as Nigerian law requires.
  • Regulators and law enforcement: the CBN, FCCPC, NDPC or courts, when the law requires.
  • Service providers: hosting, email and SMS providers, under written data-protection contracts.

We never share your data with your colleagues, family or phone contacts.

4. Transfers outside Nigeria

Some providers store data on servers outside Nigeria. We only use providers that offer adequate protection under the NDPA, such as contract clauses approved for this purpose.

5. How long we keep it

  • Loan and transaction records: [6] years after your last loan closes, as financial regulations require.
  • Account and verification data: until you close your account, then [2] years for fraud prevention.
  • Marketing preferences: until you withdraw consent.

6. How we protect it

Data is encrypted in transit and at rest. PINs are hashed. Staff access is limited to what their role needs and is logged. We will tell you and the Nigeria Data Protection Commission (NDPC) within 72 hours of a breach that puts your data at risk.

7. Your rights

Under the NDPA you can:

  1. Ask for a copy of your data.
  2. Correct wrong or incomplete data.
  3. Ask us to delete data we no longer need (we must keep loan records the law requires).
  4. Object to or restrict some processing.
  5. Withdraw marketing consent.
  6. Ask for your data in a portable format.
  7. Complain to the Nigeria Data Protection Commission.

Email [privacy email] to use any of these rights. We will reply within 30 days.

8. Children

Promise is only for adults aged 18 and over. We do not knowingly collect data about anyone under 18.

9. Changes

We will tell you of significant changes by email or in the app before they take effect.

10. Contact

info@cadnetwork.org